To alleviate integration-related support issues, such as reachability, retry attempts, replaying, and tracking, our Integration Framework for Salesforce provides the necessary assistance. This framework is designed to perform configured retries of the integration, capture request and response payloads, and record the turnaround time of the API, in the Salesforce ecosystem.
Furthermore, our support team is capable of tracking integration or data sync-related issues independently, without relying on the end systems involved in the integration.